These terms and conditions regulate the usage of our website. Please read these terms thoroughly before using this website. If you do not agree to these terms and conditions, please refrain from using this website. Continued use of this website implies your acceptance of these terms.
Website Access
1.1 You are not required to register with us to access most sections of this website. However, certain areas of this website will be accessible only if you have registered.
Use of Website
1.2 This website can be used for personal purposes in compliance with these terms and conditions.
1.3 You are permitted to print and download material from this website, provided that you do not alter or reproduce any content without our prior written consent.
Website Uptime
1.4 We take all reasonable steps to ensure the continuous operation of this website. Nevertheless, technical issues may occasionally lead to downtime, and we shall not be held responsible if the website is temporarily unavailable.
1.5 Whenever possible, we will attempt to provide advance notice of maintenance activities that may cause website downtime, but we are not obligated to provide such notice.
Visitor Provided Material
1.6 Any content submitted or posted to this website by a visitor is considered non-proprietary and non-confidential. We retain the right to copy, disclose, distribute, or use such material for any purpose we deem appropriate, except for personal information, the handling of which is governed by our Privacy Policy.
1.7 While using this website, you shall not post or send any material that:
(a) You lack the necessary consents for;
(b) Is discriminatory, obscene, pornographic, defamatory, incites racial hatred, breaches confidentiality or privacy, may cause annoyance or inconvenience to others, encourages criminal conduct, triggers civil liability, or violates the law in the United Kingdom;
(c) Is harmful, including but not limited to computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
1.8 We will fully cooperate with law enforcement authorities or court orders requiring us to reveal the identity or other details of any person posting material on this website in violation of Paragraph 1.7.
Links to and from Exterior Websites
1.9 Throughout this website, you may find links to third-party websites. The inclusion of a link to such a website does not imply our endorsement of that website. If you visit any website from a link on this website, you do so at your own risk.
1.10 Any party wishing to link to this website may do so, provided the following conditions are observed:
(a) You do not imply that we endorse the services or products of another party unless agreed in writing;
(b) You do not misrepresent your association with this website;
(c) The website from which you link to this website does not contain offensive or controversial content, or content that infringes on any intellectual property rights or other rights of a third party.
1.11 By linking to this website in violation of clause 1.10, you agree to indemnify us for any losses or damages sustained by this website as a result of such linking.
Disclaimer
1.12 While we make all reasonable efforts to keep the information on this website accurate and up-to-date, we cannot guarantee the accuracy or currency of all materials.
1.13 All content on this website is provided without any warranty. You use the material on this website at your discretion.
Exclusion of Liability
1.14 We disclaim liability for any loss or damage arising from your use of this website.
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury resulting from negligence, which cannot be excluded under the law of the United Kingdom.
Shipping
1.16 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.
1.17 Please allow up to 7 working days from dispatch for delivery of your order.
Cancellations, Returns, and Refunds
1.18 All customers retain the right to cancel orders under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
1.19 You can cancel an order for goods from the moment you place your order until 14 days from the day you receive your goods.
1.20 To meet the cancellation deadline, please notify us via email or phone before the cancellation period expires.
1.21 If you have the goods, you are required to hold on to them and take reasonable care of them. You must return the goods to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible after cancelling the order.
1.22 If you fail to return the goods, we reserve the right to charge you not exceeding our direct costs for recovering the goods.
1.23 Once you notify us of your cancellation, any debited sum will be refunded to you as soon as possible and no later than 14 days after your cancellation.
1.24 You do not have the right to cancel an order for certain goods, including but not limited to:
(a) Medicinal products or services dispensed on prescription or available free under an NHS arrangement.
(b) Contracts for passenger transport services (e.g., bus, rail, or flight tickets).
(c) Goods or services whose prices depend on financial market fluctuations beyond the retailer’s control.
(d) Goods made to customer specifications or specifically personalised.
(e) Goods liable to deteriorate or expire rapidly, such as fresh flowers or meat.
(f) Newspapers, periodicals, or magazines.
(g) Accommodation, goods transport, vehicle rental, catering, or leisure activity-related services with specific performance dates, e.g., hotel bookings, courier services, car hire, restaurant bookings, and theatre tickets.
1.25 You may lose your cancellation right if you:
(a) Unseal goods unsuitable for return due to health protection or hygiene reasons.
(b) Unseal audio, video recordings, or computer software that was sealed upon delivery.
(c) Combine goods with other items after delivery so they become inseparable.
Law and Jurisdiction
These terms and conditions are governed by English law. Any dispute related to these terms and conditions falls under the exclusive jurisdiction of the Courts of England and Wales.
Orders delivered outside the UK may be subject to import duties and taxes upon arrival at their destination. You are responsible for paying any such import duties and taxes.